A great place to start a retail career - Anonymous employee Sephora Employee Review

4.0
8 Oct 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Incentives (Gratis(Free Products), Decent Discounts, Travel for Trainings) Very Focused on Education (Store/Product/Techniques) Advancement Available Decent Benefits Plan (Medical, Dental, Vision, 401K)

Cons

Scheduling Is A Problem If You over perform or under perform Over Perfomance = No weekends off ever, inconvenient scheduling Under Perform = Dont expect to see you name on the schedule but once or twice a week Cast can tend to be very pretentious Education outside of what company is doing is not always looked on favorably

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5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Good pay flexible customer experience

Cons

Not enough hours to support me

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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