Under resourced business with strong culture - Anonymous employee Sephora Employee Review

4.0
27 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The culture at this business is quite strong. Growth within the organization is possible and leaders do support with this however this can be improved for younger talent with lesser experience. Good management helps a lot with how everyday passes by at work. Supportive colleagues and amazing brands make the job a bit more rewarding.

Cons

Work life balance is quite minimal. Irregular shift patterns, last minute shift changes, and working weekends regularly does make life outside of work difficult. Business is fast growing but quite under resourced requiring long periods of time to deal with simple challenges and basic tasks that can be automated, are manual – reducing efficiency. Average base pay could be better as target based commission is not enough of an add-on for most. Lack of visibility with senior leadership and a fast paced environment make it difficult to expand skillset outside of your current role.

Explore other reviews about Sephora

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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