This company has lots of issues - Claims Manager Sentry Employee Review

1.0
22 Nov 2015
Recommend
CEO approval
Business outlook

Pros

Great 401k plan and pay is good for the industry

Cons

This company overworks its managers. Corporate management does not appear to care about the quality or quantity of work. Managers are required to do tasks that do not contribute any benefit to the resolution of claims.

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Sentry Response
10y
Thank you for taking the time to provide feedback. We continually strive for competitive compensation and are pleased that you found the pay and benefits appropriate for the market. We’re sorry to hear that you feel that your workload was not manageable. The implementation of our associate feedback survey is helping us pinpoint areas to focus on at all levels of the organization to better understand and meet our associates’ needs. Thanks again for providing your comments. Mark Trautschold SVP- Chief Claims Officer

Explore other reviews about Sentry

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
12h
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
4.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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Sentry Response
11h
We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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