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      Sentry

      Engaged employer

      Sentry reviews

      Great Place to Work - Customer Service Representative Sentry Employee Review

      5.0
      30 Nov 2020
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, great environment, great benefits

      Cons

      Advancement Opportunities and nothing else

      avatar
      Sentry Response
      5y
      I appreciate the time you took to share your thoughts with us—it’s great to get feedback from our associates. I’d encourage you to discuss advancement opportunities with your manager and talk through how opportunities could parallel with your annual goals. I also suggest browsing available courses from Sentry University. Thank you again for leaving a review. Javier Sotelo – Director of Employment and Employee Relations

      Explore other reviews about Sentry

      5.0
      30 Apr 2026
      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      work life balance is great

      Cons

      pay is below national average

      avatar
      Sentry Response
      1d
      Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
      4.0
      22 May 2026
      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      hybrid, very good benefits, mostly good work life balance

      Cons

      on call sucks so bad, more flexible work from home schedule would be nice

      avatar
      Sentry Response
      1d
      We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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