It could be so good - General Manager Sentral Employee Review

2.0
3 Apr 2025
Recommend
CEO approval
Business outlook

Pros

I had the most amazing building to care for. The concept of the company is one that I know will take off and I was very passionate about growing with that concept. The pay is well above market rate. The commission structure just improved and they seemed to be trying to give more networking opportunities.

Cons

Sentral is rather new in the property management space. They need to recruit qualified employees but as soon as you get past the salary, the benefits and experience will make you wishing you could leave. With any general manager role, you are on call 24 hours a day but with this one you only get 10 PTO days. The home team gets unlimited and has a much more flexible schedule. The amount of time new programs or policies were introduced was almost comical. There is bizarre take on training. You will need to take 4 training for a simple add on, but there are no trainings for the PMS system we use. If a change is rolled out you are never made aware of it explicitly. I was offered so many things that never came to fruition. The dress code is literally insane for 2025. They took away every color we could wear with no notice.

Explore other reviews about Sentral

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work alongside a variety of talented chefs and pairing cocktails with their tasting menus

Cons

no cons for me at the moment

1.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The pay is good and decent benefits

Cons

I experienced significant workplace exclusion and unprofessional behavior under previous management. When I reported a security guard for unsafe conduct (sleeping on the lobby couch while guests waited for assistance), the concern was not addressed promptly and I was required to continue working with him for months. The situation later escalated into a serious incident involving that guard and a resident, after which he was terminated. Earlier intervention could likely have prevented the situation. There was also a persistent culture of gossip and rumor-spreading among certain coworkers. Passive-aggressive comments and cliquish behavior were common, despite my consistently maintaining a professional and cooperative attitude. While some managers recognized and praised my work, the workplace dynamics created a stressful environment. The situation ultimately took a toll on my mental health and contributed to my decision to leave. To be fair, the new director has made efforts to improve professionalism and reduce the “clique” culture, but there is still work to be done to ensure a respectful and supportive environment for staff.

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