Great onboarding and friendly team atmosphere - Customer Support Semrush Employee Review

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Super friendly colleagues & TLs, lots of accessible information, very useful onboarding meetings.

Cons

None for now, everything is great.

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Semrush Response
3w
Dear Colleague, It’s wonderful to hear that your first months at Semrush have been so positive! We appreciate all you do and look forward to our continued work together. Yours, the Semrush Team

Explore other reviews about Semrush

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance Diversity of clients Leadership organization

Cons

Step learning curve Self pace learning (works for me but Its not for everyone)

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Semrush Response
1d
Dear Colleague, It's wonderful to hear that your experience at Semrush has been such a positive one.Look forward to your continued success! Yours, the Semrush Team
3.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people. You would make lots of good friends. The best part is to make lots of great connections inside and outside of work

Cons

Upper doesn't have an idea of what direction to follow to achieve long-term goals. The sales and CS organisation goes through changes every 2 quarters and would blame employees not to achive goals and targets.

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