Pros
Decent Pay Fulfilling to be in a position to assist patients with the high cost of healthcare Remote environment
Cons
ZERO grow potential despite being told otherwise. Lead on with promises of “possible” future roles that never materialize. The operations team is treated as less than, othered and made to feel as if they aren’t even part of the company. Previously all teams were provided unlimited PTO, salary flexible schedule etc. Recently the entire ops team was switched to hourly and conveniently this did NOT include ops managers/leads No longer offered unlimited PTO, now mandatory unpaid lunches and required to clock in and clock out. Constantly micromanaged and tracking of time. Operations is consistently undervalued, under appreciated and treated differently. Further cemented by ops being reclassified and no longer having the same perks and benefits the entire rest of the company continues to enjoy.