Part of a large family - Loss Adjuster Sedgwick Employee Review

5.0
13 Aug 2025
Recommend
CEO approval
Business outlook

Pros

The type of people who are interested in this area of work are already of the empathy mindset, ready to help our clients, customers, and also within our own teams. It means that very quickly you feel like part of an extremely large family with 22,000 cousins!

Cons

Sometimes the work can be very emotionally draining, and dealing with people who have experienced hardship can be difficult to process. We keep going though, as we know our work makes a difference.

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1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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