Too many Yes men - IT Support Technician Sedgwick Employee Review

3.0
27 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Flexible to work from home.

Cons

The company talks about Diversity and Inclusion but the Org chart say otherwise. Like most companies fortune 100, 500 companies the CEO’s, Department Heads, and a majority of upper management all look the same. They just can’t see it because it’s a norm to them. We can’t make change if we are stuck in our ways. Sedgwick you have to do better. We are not going to see change if you don’t recognize that upper management looks the same. At the next board meeting look around the table and let us know who are you seeing. I could tell you what I’m seeing in my meetings in our meetings, no person of color. I have been at this company for a very long time and it has never a person of color in this department. The only people that are put into a position of Leadership are the “YES” men. Majority of those YES men doesn’t understand how to lead, aren’t a people person, and or have a bad personalities. It’s 2023 and people of color are just as smart, you just have to attempt to see it and be true to your company’s slogan. Diversity and Inclusion isn’t just for hiring practices, it’s also for placing minorities in leadership roles as well. We aren’t talking about being a TL, we are talking about at the head of the table in Memphis.

Explore other reviews about Sedgwick

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully Remote Flexibility — Many roles allow employees to work 100% from home, giving you control over your environment and eliminating commute time.

Cons

Department Variability — Employee experience can differ widely depending on manager, team, and role type.

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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