Caring Counts but only for clients - Absence Management Team Lead Sedgwick Employee Review

2.0
22 Jan 2022
Recommend
CEO approval
Business outlook

Pros

- Good amount of PTO

Cons

- Overworked. 12-14 hour days as a Team Lead can be a the norm depending on the account you're on. You may also work weekends. - Severely underpaid for the industry. Team Leads can start at 55k. - Completely numbers and data driven and that is more important to upper management than their employee's mental health. - Leaders with little empathy sit in the highest positions. - The medical coverage is expensive and the deductible is ridiculously high on all of the plans. - Upper management and HR leaders want to be consistent with occurrences for unscheduled absences, however they just end up negatively impacting people like single moms with kids who get sick frequently . - Job postings stay open for months on end and you never know what is really available for advancement opportunities. - Colleague toxicity in the workplace goes unpunished. When people express concern over the way they are treated by others, little to no action is taken because staffing and client needs are most important to Sedgwick.

Explore other reviews about Sedgwick

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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