Great Company if you are located in a good office environment - Anonymous employee Sedgwick Employee Review

3.0
15 Jul 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Good Benefits -Great PTO -Ability to grow in your career

Cons

-The company is so large, and some of the offices are truly night and day difference from others. Some offices have a healthy work environment, people who support one another and want to ensure everyone suceeds. Other offices truly do not embody the core values of the company, employees are overworked, stressed, and truly have no work life balance. -If you want to grow with the company you truly need to be ready to make yourself mobile, unless you are fortunate enough for your home office to secure another account with promotional opportunities. -Management in some offices is great, but others the management is terrible and filled with "leaders" that are manipulative, punitive to employees, and are some of the worst examples of gossip and back stabbing, or "playing the game" as some call it. This type of behavior is horrible for office morale, and results in large turnover. -If the account you are assigned to leaves the company, you potentially do not have a job, but that's the risk of working for a TPA/

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1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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