Great on the surface, but lacking in employee recognition and work-life balance for most positions. - Telephonic Nurse Sedgwick Employee Review

2.0
28 Oct 2013
Recommend
CEO approval
Business outlook

Pros

generous PTO work from home opportunities for select positions although this is not consistent for dedicated accounts, can build good relationships with clients

Cons

average annual pay raises have been around 1-2% unable to roll over PTO disconnect between executive communications about new business/health of the company and annual salary increases claims examiner case loads are too high so often times they are not able to be proactive no real incentive for maintaining a high level of quality

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1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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