STAY FAR, FAR AWAY - Claims Examiner Sedgwick Employee Review

1.0
13 Mar 2020
Recommend
CEO approval
Business outlook

Pros

It is a job.

Cons

I seriously do not know how they keep growing, the right hand does not know what the left hand is doing. They are so cheap, you don't even get the tools needed to do your job effectively. They just keep piling the work on with total disregard for your sanity. As long as they just keep assigning the claims that is all they care about. Oh & "caring counts" is just a tag line. They could care less about their employees. I will be out of here soon but if I can save one person the constant frustration of working in a ridiculous atmosphere I will have accomplished a lot!

Explore other reviews about Sedgwick

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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