Work so hard and for what? - Senior Claims Representative Sedgwick Employee Review

3.0
9 Jul 2012
Recommend
CEO approval
Business outlook

Pros

Generous PTO, supportive bosses, telecommuting options, great clients.

Cons

No back up during vacation. You are two weeks behind when you get back from a one week vacation. No incentive to better yourself. Every time I ask for training etc. to further my career, the answer is "no". The only way you get promoted is if someone quits or dies. No work life balance. They expect you to be available after hours to dine with clients and management. Very seldom do we see an annual pay raise more than 2% despite a performance review of "exceeds expectations". This despite frequent emails from management re record revenues. Not everyone who works hard to keep clients satisfied are recognized. I'm not yet sure what is required to be a values in action honoree. The company is not committed to acquiring new clients in some lines of business.

Explore other reviews about Sedgwick

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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