Experience has been fine but the pay is very low. - Claims Examiner I Sedgwick Employee Review

4.0
31 Jul 2011
Recommend
CEO approval
Business outlook

Pros

Education assistance, certification assistance and bonus for achieving, paid time off.

Cons

Pay is very low for claims while stress is high. The client dictates how a lot of stuff is done since Sedgwick is a TPA. Therefore, some claims that should not be paid are paid, and some that should be paid aren't.. Pay and advancement doesn't appear equal for the same level jobs. No one with years of adjusting experience should be brought in at an equal or lower pay than someone with no experience unless there's a set salary. But it appears that certain people are offered higher salaries from the start.

Explore other reviews about Sedgwick

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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