Disappointing - Home Adjuster Sedgwick Employee Review

3.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great variety of work, no forced office days, a great mix of out on the road and working from home.

Cons

No support from managers for anything, from technical questions, to basic HR queries. No team building. No job satisfaction as the case loads (90+ without being in a surge!) is too high to deliver good outcomes. The role is a loss adjuster and you should have an adjusting executive to support you, but the adjusting executives do not have bonuses and they are not motivated. There is too much of an inconsistency with the executives and it is “luck of the draw” if you get a good one, motivated one, inexperienced one etc. No job progression opportunities. They will dangle a carrot for you! Despite what the my might spout on about, in job adverts etc

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1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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