employer cover photo
employer logo
employer logo

Seattle Credit Union

Engaged employer

Honesty, intergrity, teamwork, support....NOT here at SMCU! - Anonymous employee Seattle Credit Union Employee Review

1.0
24 Oct 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A shiny new building pumped with white noise and desks as far as the eyes can see. Sure beats the office that sat conveniently around the bus line in downtown Seattle. Now you can get your exercise in and walk 1/2 a mile to catch your preferred transit. You also get an open floor plan where spying on one another is what senior management is all about! Want a short career....work here. There are always job openings...because so many people are quitting.

Cons

The worst Senior Executive Team ever, certain managers that report to them and massive morale issues. Top it off with extreme turnover and you have SMCU. If you want to work for an credit union where senior management thrives on making your life miserable...this is the place. Low staffing and long hours....and that's just the tip of the iceberg. They love to tell you that they respect and encourage an "open and honest" communication process but in reality, it's the complete opposite. This senior team couldn't accept constructive criticism if their lives depended on it. Mention on bad thing to them and you are now a target. They have no desire to work with the teams nor make any of the employees feel valued....unless, of course, you are a raging Seahawks fan and scream your support every time a certain senior executive asks for a cheer. Then you are in her good graces. Follow up with a couple of supportive comments on a survey and you are gold. The entire credit union was just brought in during the holiday for "empathy training." The only thing I can say is our management team lacks the capacity to even know what empathy means. Not only did they spend their day segregated from the rest of us, they huddled like grade school bullies and didn't talk to anyone. What a crock and total waste of time for us all. Our two top execs behave like children and have and use their power to ensure we are all working under threat of losing our jobs. As they sit in their front glass offices, enjoying their little lattes and private bathrooms, the rest of the staff work in constant fear that one bad look, one audible sigh, one upset face and we will land in the unemployment line. This place is cascading down a path and there is no coming back.

Explore other reviews about Seattle Credit Union

5.0
11 Dec 2024
Recommend
CEO approval
Business outlook

Pros

The senior team has a clear vision for the future. Management is empowered to do their job, The credit union staff are the most amazing and supportive staff I've ever worked with. There is lots of positive change happening which makes the future exciting. Remote positions available for work and life balance.

Cons

There are some working silos, but the credit union is actively working through this to hold more meetings and be more transparent about activities.

2.0
24 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits were fantastic during my time there. Some legitimately great people to work with across departments.

Cons

Broken culture. There is massive turn over. Management doesn't view people with empathy.

See reviews by: Helpful|Rating|Date|All