Horrible experience! - Consultative Sales Associate - Electronics Sears Employee Review

2.0
10 Oct 2014
Recommend
CEO approval
Business outlook

Pros

If you are a consultative sales associate and are on comission you will get good money especially during the holiday season.

Cons

Terrible management, store manager was extremely mean and never backed up the associates she would always give preference to customers even if they were being rude. The pressure they put you through is awful because they have so many metrics and every day you come in they tell you what you are doing wrong they never look at your good metrics. They had us use ipads to complete transactions and they never worked and if we used the registers more than the ipads they would be mad at you. Competition between associates could get bad because some would steal your sales. They push you to sell their credit cards and to enroll people on their rewards programs. Trust me when I say that they would not give you hours if you did not do your metrics.

Explore other reviews about Sears

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good team and good compensation

Cons

The contract is only for 30 days, so it needs to be renewed every month, and we always lose access during the process. This creates some uncertainty for us.

4.0
19 Jun 2026
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

Working at Sears allowed us to develop strong customer service, communication, and problem-solving skills in a retail environment. We gained experience assisting customers, handling transactions, managing merchandise, and working as part of a team to meet sales and operational goals. The position also helped us improve time management, adaptability, and the ability to work effectively in a fast-paced setting while maintaining a positive attitude toward customers and coworkers.

Cons

One challenge of working at Sears was managing periods of high customer traffic, which could be stressful and demanding. We occasionally faced difficult customer interactions, changing sales expectations, and the need to balance multiple responsibilities simultaneously. Additionally, retail schedules often required evening, weekend, and holiday shifts, which could affect our work-life balance.

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