Absolute nightmare - Anonymous employee Scan.com Employee Review

2.0
23 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They had amazing benefits as far as time off and health insurance

Cons

My experience working here was extremely disappointing, especially considering I was repeatedly told I was doing a great job before being abruptly terminated for “productivity.” The decision felt inconsistent with the feedback I had been receiving and left me questioning whether speaking up about ongoing issues played a role in the outcome. Communication across teams in Legal Ops was a constant struggle. Important information frequently got lost, delayed, or contradicted, and when I raised concerns or offered feedback, nothing ever changed. Instead of addressing the issues, it often felt like I was being punished for pointing them out. Interactions with my supervisor were some of the most difficult parts of the job. I was often singled out and spoken to in an unnecessarily harsh and bullying manner. There were times I felt that actions taken by my supervisor — including sudden changes with our phones and tools — actually hindered our productivity rather than helping it, yet these concerns were dismissed every time I brought them up. I also noticed a very clear double standard when it came to time off or health-related needs. While my supervisor frequently left early due to “not feeling well,” only to later be seen out shopping or dining, my coworkers and I were met with resistance or guilt-tripping when we had legitimate health issues or emergencies. It created an environment where employees didn’t feel supported or treated with basic fairness. There were also concerns regarding the supervisor’s conduct that I understood were being reviewed, but my employment was terminated before anything was resolved. The overall lack of accountability, inconsistent leadership, and unwillingness to take employee feedback seriously made the workplace feel unstable and discouraging. I hope the organization eventually addresses these deeper cultural issues, because hardworking employees deserve better than what I experienced

Explore other reviews about Scan.com

5.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Scan.com is a great place to work, offering excellent PTO and a strong commitment to work-life balance. Management is supportive, approachable, and truly cares about employees. Overall, it’s a positive environment and one of the best workplaces I’ve experienced.

Cons

At this time, I haven’t identified any significant drawbacks. My experience with Scan.com has been overwhelmingly positive.

1.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

offered work from home schedule.

Cons

There are high expectations for employees to perform effectively with minimal training or guidance. While a low margin for error is understandable in an accounting environment, it is not realistic without proper training, clear protocols, and adequate support. The Accounts Receivable (AR) Specialist role appears to be particularly challenging, as evidenced by repeated turnover in 6 months or less. The current specialist, while experienced in their own way, does not have an accounting background and tends to provide step-by-step instructions rather than offering a broader understanding of how tasks connect to the overall accounting function. This can make processes feel more complex than they are. In reality, many of the tasks are straightforward, and common errors could be easily addressed with proper training and standard procedures (for example, corrections via intercompany journal entries). Communication around tasks can also be overly detailed, which may unintentionally create the impression that responsibilities are more complicated than necessary. Based on conversations with multiple current and former employees, these concerns appear to be consistent over time. Continued high turnover—particularly when multiple individuals have cycled through the same role within a short period—suggests that the issue may lie more with the structure, training, and support provided than with the individuals in the position. Luckily I was able to find a better position that was higher paying and far more structured and have already advanced in the short fe months I’ve been here with the help of a recruiter.

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