We’re sorry to hear that your experience at Sapphire Utility Solutions did not met your expectations. Your feedback is important to us, and we take concerns like yours seriously.
If you’re open to it, we would appreciate the opportunity to learn more about your concerns and discuss how we can improve. Please feel free to reach out to me at feedback@lanesgroup.co.uk so we can address your concerns directly.
Best regards
Explore other reviews about Sapphire Utility Solutions
Approachable line manager and senior managers.
Was given support whilst dealing with the loss of a close relative, which was much appreciated.
Initial salary was fair
Company places a high value on life/work balance which I hope they retain being part of a group
Becoming part of a group may open the door to more opportunities for career progression
Cons
Becoming part of a group has meant the perks of working for a family run business have disappeared, which is part of my original interest in the company.
Salary/work reviews are not completed regularly
Feedback on a job well done is only given if you are part of a flagship initiative
Sapphire Utility Solutions Response
1y
Thank you so much for taking the time to leave a review! We're thrilled to hear that you had a positive experience with us. Your feedback means a lot to the team and helps us continue improving. If there's anything else we can do to support you, don't hesitate to reach out.
We’re sorry to hear that your experience has not met your expectations. Your feedback is important to us, and we take concerns like yours seriously.
If you’re open to it, we would appreciate the opportunity to learn more about your concerns and discuss how we can improve. Please feel free to reach out to me at feedback@lanesgroup.co.uk so we can address your concerns directly.
Best regards