Pros
Great at promoting within the company. If you are willing to work hard there is alot of room for growth
Cons
Senior Management changes every 2 years, and as a result employees are yo-yo'ed back and forth between conflicting stategies. Although clear communication is attempted it's very rarely effectively conveyed. Technology is very archaic and the customer usually pays the price. The incentive has recently changed for the worse. Whereas Santander previously paid higher than industry average, they are now paying well below. To add insult to injury, upper management constantly reminds you how great the new plan is and how much money you are going to make ( as if none of understanding basic math) Morale is extremely low and the general consensus is that the company is trying to push out its employees so they can replace them with someone at a lower pay, even if it means less production. It's obvious that the company cares nothing about its employees. There are too many banks paying more than what Santander has to offer without all this nonsense. Banks that not only have a recognizable and respected brand in the US, but who are leading the way in technology instead of trailing 10 years behind.