Would Not Recommend as a place to work - Anonymous employee Santander Employee Review

1.0
11 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the management will go above and beyond for you. Since the offshore managers have been hired, there is little to no help when a issue arises or you need a question answered.

Cons

Leadership and HR only care about stats and not employees. My daughter passed away 8 months ago and I was put into a very high stress queue 4 months after she passed. Then fired for "performance" after 7 years of working for this company.

Explore other reviews about Santander

5.0
5 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Bonus based on performance. The company always put on events for the employees. Great work environment

Cons

Work long days. And sometimes weekends. Not much room for growth

4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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