Salary retail - Assistant Manager Sam's Club Employee Review

3.0
14 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Pay is good, free plus membership and you get to keep the rewards earned. With being connected to Walmart, the ability to transfer all over the US if needed helps. New CEO is out and about visiting stores and stays involved

Cons

It’s salary, you work min 10 hr days and they make you have the work apps and email on your personal phone even though they don’t pay for your phone Expect to take calls or zoom meeting on your days off and pto and even while on pto if your dept isn’t going so well then plan to work during it They don’t care about work life balance at this level and will work you to the core and if you don’t then they will get you out the door and move on to someone else. Despite having turnover numbers and talking about it, they’d still rather fire you, you are just a body doing a job at any level in the company

Explore other reviews about Sam's Club

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Fast-paced, Better pay, easy to move up

Cons

Overworked, shift times, entering pay

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Sam's Club Response
1mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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