Four years with the company - Anonymous employee Sam's Club Employee Review

3.0
15 Oct 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The have a good benefit package and the pay is higher than a Wal Mart. They also provide meals several times a month and do different type of activities for employees.

Cons

The pay is not competitive to other membership type retail environments and the leadership is basically put up, shut up. Their is a high turnover rate in the hourly supervisors and you are constantly having to deal with some new best way of doing things. In the 4 years I have worked here I'm on my 12th hourly supervisor.

Explore other reviews about Sam's Club

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

No issues with my work life balance.

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Sam's Club Response
2d
Thank you so much for sharing this review. We appreciate and value you.
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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