Constant understaffing and unqualified management. - Tire Technician Sam's Club Employee Review

2.0
27 Aug 2019
Recommend
CEO approval
Business outlook

Pros

The jobs are simple enough

Cons

Management is uncaring. They are often unwilling or unable to help employees. This is by design. Home office only hires subservient managment who will ignore employee complaints in favor of company profit. Employees are always understaffed. The pay, while acceptable, is not enough for the amount of work demanded and raises are very rare even when well deserved. Scheduling is horrible and when questioned you are threatened with less hours. PTO and sick time may as well be non existent. You often cannot get days off when needed due to the understaffing. This is not a good company. The owners are monstrous exploiters of labor and if you have any other options consider them first before stepping foot in a Sam's Club as an employee or a customer.

Explore other reviews about Sam's Club

5.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Consistent Schedule and expectations. Every employee in the store is helpful

Cons

Can get very busy and sometimes understaffed

1
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Sam's Club Response
3mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, less stressful than many kitchen jobs, guaranteed break times no matter what, good benefits

Cons

Communicating with managers is almost impossible. There are too many managers, and they are unaware of what the other ones do. The lead who writes my schedule changes constantly and I get a schedule that doesnt even make sense Ill go a week or more without seeing them (Different shifts they are at another store etc) and when I finally do talk to them they tell me to ignore what the app says. When I do that it dings me on points that affect how much PTO i accrue.

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Sam's Club Response
5d
Thank you for being a valuable part of the Sam's Club team and for sharing this detailed feedback.
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