It is an awful place to work. - Receiving Associate Sam's Club Employee Review

1.0
19 Feb 2012
Recommend
CEO approval
Business outlook

Pros

Profit sharing is the best part by far, but for the most part the managers are understanding about time off and personal issues and are flexible with days off.

Cons

Many associates are lazy, crabby and unintelligible in their department, but their lack of skill and good judgment is ignored by most of the managers. Others have to pick up slack from these employees, and are often held responsible when these tasks from another employee aren't done. Employees are always written up for even .01 hours of overtime. Communication between departments and management is horrible at best. Pay and benefits are poor until you've been with the company for at least 5 or so years.

Explore other reviews about Sam's Club

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Fast-paced, Better pay, easy to move up

Cons

Overworked, shift times, entering pay

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Sam's Club Response
3w
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
3w
We are grateful to you for taking time to share this review and advice. This is so valuable.
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