Very Retail, Blue Collar Environment - Anonymous employee Sam's Club Employee Review

3.0
15 Dec 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Small town life - great for families. Great schools and things to do for kids and families. Good cost of living in Bentonville. Bonuses were good. Relocation package was very good. Some really good managers and leaders. I had a lot of really great peers and people to work with from all over the country. Interesting work. Innovation was the goal.

Cons

Odd culture. Even at headquarters it was heavy blue collar. They liked to move people within the company and give them jobs they had no prior training, skills or ability. Did not provide proper or updated training. (Lots of Dale Carnegie, few conferences etc) Health insurance cheap and terrible. Digital/IT are an afterthought. Many in leader roles lacked digital experience, knowledge and often ended up being a barrier to moving forward and then wondered why. The IT systems out-dated and required a lot of cheap labor to keep stitched together. Walmart methodology whatever we need we squeeze out of our suppliers/vendors--we try to get something (talent, time, money, resources, pricing) for practically nothing. Trip over $1000 to save $1 Short-sighted work hard, not smart mentality if you move here and don't want to work at Walmart or a supplier, there is little else in area to work for.

Explore other reviews about Sam's Club

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

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Sam's Club Response
2d
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, less stressful than many kitchen jobs, guaranteed break times no matter what, good benefits

Cons

Communicating with managers is almost impossible. There are too many managers, and they are unaware of what the other ones do. The lead who writes my schedule changes constantly and I get a schedule that doesnt even make sense Ill go a week or more without seeing them (Different shifts they are at another store etc) and when I finally do talk to them they tell me to ignore what the app says. When I do that it dings me on points that affect how much PTO i accrue.

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