In the last few years, bad. - Anonymous employee Sam's Club Employee Review

1.0
15 Nov 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are that you have worked with for years are great to work with and most of the people are friendly. The benefits are good, just depends on your family status.

Cons

The communication is terrible and when managment communicates with you , it is DO THIS and DO THAT and they do not offer to help you. You are one person and for what they pay you it is not worth the pain and headaches to be their rat. I have never been treated so bad at a job in my life. I do not get why someone would laugh at you when you have a problem and need help, totally disrespectful.

Explore other reviews about Sam's Club

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Happy with flexibility and level of stress

Cons

Limited opportunity for advancement after a certain level

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Sam's Club Response
2mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, less stressful than many kitchen jobs, guaranteed break times no matter what, good benefits

Cons

Communicating with managers is almost impossible. There are too many managers, and they are unaware of what the other ones do. The lead who writes my schedule changes constantly and I get a schedule that doesnt even make sense Ill go a week or more without seeing them (Different shifts they are at another store etc) and when I finally do talk to them they tell me to ignore what the app says. When I do that it dings me on points that affect how much PTO i accrue.

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Sam's Club Response
12h
Thank you for being a valuable part of the Sam's Club team and for sharing this detailed feedback.
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