You're a salesman not just a cashier - Front End Cashier Sam's Club Employee Review

3.0
28 May 2016
Recommend
CEO approval
Business outlook

Pros

You get exercise, it pays well, they work with your schedule if you're a student, and you don't have to dress up fancy

Cons

You Have to sell a certain amount of upgrades, credit cards, and renewals every day, even if your shift is too short they don't care. You have to move heavy items by yourself 100% of the time you don't get health insurance and 85% of the time you can't find a supervisor and have no way of getting a hold of them, except the one that actually works and helps you. You can tell the difference in weight by the supervisors that actually work and help you. They say they'll help you get credit cards but they don't. They say they care and that there isn't anyone talking crap, but they totally are (coming from someone who is totally neutral, by observation)

Explore other reviews about Sam's Club

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

No issues with my work life balance.

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Sam's Club Response
17h
Thank you so much for sharing this review. We appreciate and value you.
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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