Leadership is an absolute mess. Most frontline managers are new and don’t understand the processes or rules of engagement, which they’re supposed to enforce. Senior managers are combative, condescending, and quick to belittle reps publicly. Morale suffers constantly. The SDR director openly encouraged lying during a training session attended by 80+ reps — pushing outdated, bait-and-switch tactics that make you feel more like a scammer than a professional. Internal communication is broken, and collaboration across teams is hostile at best. It’s basically a call center now. Expect relentless call volume expectations and a constant sense of being disposable.
