Relentless disappointment now the norm - Product Manager Sage Employee Review

2.0
30 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Amazing colleagues who care about one another

Cons

Unfortunately Sage has completely U-turned, on what was an outstanding culture, over the past 2-3 years. It's become progressively worse to the point of job security and satisfaction is zero. Colleague satisfaction does not matter. The focus is profit and profit alone. Constant cycles of redundancies and restructures result in there never being stability to attain their much coveted 'high performing culture'. Too many outstanding colleagues have been cut from the business whilst senior leaders are continually allowed to display behaviours which are toxic, bullying, and at the very least plain rude. The latest handling of the return to the office policy is completely symptomatic of the 'new' Sage. Lies, spin, and the dictatorial mandate - you are lucky to be here attitude - is the pinnacle thus far. The offices are NOT able to cater for this approach in any way but Leadership are petulantly choosing not to listen to colleagues' genuine concerns. It is not the RTO but the way it is being handled and failure to be managed in any appropriate or reasonable way. It's all a really sad state of affairs now with morale rock bottom and a huge disconnect between leadership and colleagues

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Sage Response
1y
Thank you for taking the time to share your thoughts. Sage has a zero-tolerance policy for bullying or ill-meaning behaviour. Don't hesitate to contact a member of our ER team to discuss your experiences confidentially. As a business operating in the rapidly changing world of Technology, we constantly need to adjust how we work to keep delivering on our promises to all our stakeholders. We acknowledge that sometimes changes made, particularly structural ones, cause us to lose some great colleagues, which is why these decisions are always very tough to make and are never taken lightly. Regarding the update on our hybrid working approach, we have noted that colleagues have various needs that are being considered to support them as they adhere to the new policy. Our people are at the heart of who we are. Their well-being and their ability to thrive are and will always be of utmost importance to us. For this reason, we are grateful for your feedback and request that you continue sharing your thoughts and experiences with us here and internally. Together let's knock down barriers for all colleagues to thrive,

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5.0
5 Jun 2026
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Pros

They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

Cons

No cons to add at this time

2.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

1
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Sage Response
1w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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