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      Company prioritizes rigid policies and compliance over employee well-being and morale - Senior Software Engineer Sage Employee Review

      1.0
      23 Oct 2024
      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Colleagues and teams are supportive and collaborative when given the right environment. Benefits package is competitive, and the company’s foundation work is commendable.

      Cons

      Employee feedback, especially around long commutes and hybrid flexibility, is ignored, leading to a culture of mistrust. The rigid three-day minimum in-office rule disregards those who work better from home, reducing overall productivity and satisfaction. Disciplinary threats for non-compliance with in-office attendance further create a negative and fear-driven culture. Morale has plummeted due to recent news of the office closure, with many employees feeling undervalued and disregarded.

      avatar
      Sage Response
      1y
      We appreciate your feedback and have read through your comments. Please note that our hybrid working approach is an important element of the way we work at Sage that is complemented by other benefits such as paid time to volunteer, the ability to work away for up to 10 weeks a year and free well-being support tools. We recently also answered several colleagues' questions about the new 3-day policy. If you've not already seen this communication on our internal intranet site, we encourage you to when you can. It sheds more light on how colleagues will be supported as they adhere to our updated hybrid structure. More information about what we offer can be found here https://www.glassdoor.co.uk/Benefits/Sage-United-Kingdom-Benefits-EI_IE1150.0,4_IL.5,19_IN2.htm - Thanks for taking the time to leave your review. We’ll continue to work hard to improve how we enable colleagues to thrive.

      Explore other reviews about Sage

      5.0
      21 Jun 2026
      Professional services consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

      Cons

      Departments with mixed roles of similar tasks, yet separate teams without collaboration.

      2.0
      8 Jun 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Sage Response
      2w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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