Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Sage

      Engaged employer

      Sage reviews

      Only until something better comes along - Customer Service Sage Employee Review

      2.0
      11 Feb 2022
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      It's a job and their checks clear. A good amount of PTO

      Cons

      Lacks diversity, even though they talk a big game. Cruel leadership. They announced layoffs last year and then made the US employees wait 1 month before they found out who was impacted. Salaries are below average. Fossils are running things.

      avatar
      Sage Response
      4y
      Thank you for your review. At Sage, we are driven by our fundamental value of doing the right thing, which involves ensuring that Sage is a place for all people to succeed regardless of their race, gender identity, or sexual orientation. The changes to our business made last year to focus on the areas that are paramount to the long-term success of Sage were not easy to make, and we understand that these situations are challenging, particularly for the people impacted. We know that there is always room for improvement and will take your feedback on board to help us keep moving in the right direction.

      Explore other reviews about Sage

      5.0
      21 Jun 2026
      Professional services consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

      Cons

      Departments with mixed roles of similar tasks, yet separate teams without collaboration.

      2.0
      8 Jun 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Sage Response
      3w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Sage jobs | Sage salaries | Sage benefits | Sage interviews
      Sage reviewsSage Customer Service reviewsSage review