Right direction, challenging but not rewarding - R&D Sage Employee Review

1.0
12 Dec 2017
Recommend
CEO approval
Business outlook

Pros

Sage started off by acquiring companies and let each business units continue to develop their products and their culture. They then implement One Sage which was relatively painless because in most cases it is just brand changes for the products but unify the Sage brand. Now they focus on the Cloud which is the right direction for the company as a whole. Although getting into the Cloud/Saas is the right direction, not all product line are at the same pace towards it. It really is a give and take because I saw the ones that are not there yet, are the ones that are relatively stable with regards to the people. The product lines that are actually making progress are the ones also with high turn over rate. The extended health coverage is quite good. In most cases it covers 100% on physio, Charo, etc. There is also RRSp employer matching as well.

Cons

There is enough said of the performance review here on Glassdoor. What's really sad was that I saw nice people turning defensive because of all the stress. What's more is the lack of rewards for the top 20%. I saw someone who truly deserves a promotion but left because he didn't get it. I am not 100% sure if really most people don't get bonus. I was seating randomly with three colleagues one day and all of them sounded like they are getting something. (Or may be they haven't realized it yet). However, like many who already mentioned here, hitting the external financial target and then post a video online telling us we didn't meet the internal one is just low. Overall, like those 24hr fast food places and banks that now open on Sundays, as consumers or shareholders we might like them, but we won't want to work there.

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5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

Cons

Departments with mixed roles of similar tasks, yet separate teams without collaboration.

2.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
1w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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