There is no direction, senior managers for the most part are bullies who think that hurling expletives and abuse at people will motivate them. Sage is constantly in competition with itself causing internal conflict and political games rather than getting the job done. There isn't enough resource or backfill at the coalface meaning staff are overworked to breaking point, good people are leaving in droves. However sage does fill an ever increasing quota of directors and VPs, mostly based in London creating a disconnect and lack of understanding of how the business works at HQ in Newcastle ( it's still HQ for now). Senior leaders cannot accept harsh truths, harsh truths don't even make their way up the chain when they should which results in mass panic when an executive finally realises what's going on when it is often too late to act. Senior members of staff are not held accountable for disastrous failures. Staff are asked to polish turds and then lambasted when they aren't shiny enough. Sage is staring into the abyss for all the reasons above, those with any degree of foresight are looking to get out quickly, the ship is sinking, which deeply saddens me.