Service Operations Manager - Service Operations Manager Safeway Employee Review

4.0
23 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Bonus, Pay, Customer interactions. Great way to learn the ropes of management helps you grow your own management style

Cons

No flexibility in schedule. Poor work life balance.

Explore other reviews about Safeway

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

job was near my location

Cons

non flexible, shift-based, and compressed hours.

1.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Nothing at all, only work at Safeway if you're about to be literally homeless

Cons

Genuinely hellish work environment. Management is lazy and absent, customers are the most disrespectful and clueless I have ever encountered. Complete unrealistic labor allocation and expectations. As a PIC, I have to run 9 SCO robots, unlock cases for customers, perform transactions at Customer Service, and answer external phone calls. Customers rightly get frustrated at the complete lack of care by corporate, and take it out on employees.

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