Pros
The salary is good, but that is the only reason why the people that choose to stay feel that they can't leave.
Cons
Work-life balance is laughable--there is no such thing. Meetings in my district are often scheduled on our "mandated" days off, conference calls EVERY day, and often scheduled before the "mandated" time for our work day to begin, so we are forced to either come in early to take the calls, or take the calls in the car on the way in to work! The budget is virtually unmanageable--there is no budget to allow for the staffing actually needed to run bare-bones, yet the biggest customer complaint is that there is not enough help in the stores. The upper management is lost, and they carry a heavy hammer. The company is not in the business of selling groceries. The have such a divided focus, and the leadership is allowed to bully and belittle people rather than be coached and developed themselves so they know how to coach and develop others. It is a culture of misguided panic, micromanagement, and "fear." Morale is in the toilet, and more people would leave if they could afford to give up the money.