1.0
30 Dec 2025
Former employee, more than 1 year
Bloomington, MN
Recommend
CEO approval
Business outlook
Pros
Working from home. Equipment provided.
Cons
Call center work. Horrible callers. Feel like a prisoner in your own home as your bathroom breaks are scheduled for you. Lots of documentation and going back to back on calls. Company prioritizes call volume to make money and then doesn’t offer but a $.50-.60 cent raise each year with no Holiday bonus. They keep uptraining employees to take on additional tasks and call volume with no monetary incentive. Weekends required. Short staffed. High turnover. No flexibility despite working in your own home.