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Love my job! - Account Manager SRS Health Employee Review

5.0
30 Jan 2019
Recommend
CEO approval
Business outlook

Pros

The people I get to work with every day make coming to work a pleasure! I've gotten to work with clients that I really like.

Cons

We've had our ups and downs.

Explore other reviews about SRS Health

5.0
8 Jun 2016
Recommend
CEO approval
Business outlook

Pros

There is a lot of positive outlook for SRS. Things have really been changing for the better, and I think SRS has a bright future ahead. The people are great to work with and I have never asked someone for help and have been told "that's not my job". Every time I need help from one of my co-workers they are there to help or at the very least guide me in the right direction. The company is truly dedicated to ensuring it's employees are happy. People might feel different, but in my opinion it is a great work environment. I feel comfortable and relaxed while at work. Not to mention the relaxed dress code! Sure there is stress at times, but there's always going to be some stress at any job you go to. With the team you have here you can definitely succeed.

Cons

It is true, there are way too many meetings! The good news is, management has been working on reducing the amount of meetings. Also, only reason I am putting 4 stars for work/life balance is because the days can be long sometimes. I can attribute this to the amount of emails you can receive a day and going through them all.

2
avatar
SRS Health Response
9y
Thank you for sharing your positive feelings about SRS! I agree that the team here is quite special, and I am honored to be part of it. I also hear what you are saying about meetings; please know that we are always trying to find more efficient ways to work without sacrificing the high quality products and service we provide to our clients. I would welcome any ideas you have! Sincerely, Scott Ciccarelli, CEO
2.0
15 Jul 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Only positive, most of the people. Even on the worst of days and the non-stop hammering taken in dealing with angry clients due to software issues, the majority of the co-workers in operations were great to work with. Its a shame to see what was accomplished by everyone now disappear.

Cons

Numerous top notch people have left, are leaving or actively seeking to exit ASAP. Just in support and implementation at least 10 people have left since last fall. Some of these people were of the most senior level when it came to technical knowledge. This doesn't include several rounds of layoffs with fears of more to come. Seems like there is little new customers coming onboard. Unsure if that is the industry in general or bad word getting out there. Zero confidence on company stability and whether it will be around in a year. An investment firm took over a few years ago and that's when the downfall began.

11
avatar
SRS Health Response
10y
Thank you for taking the time to share your SRS experience, which I wish had been a better one. I agree that people are what make any company special, and that’s especially true here. As is part of the software company business, upgrades bring many benefits but also challenges, and these growing pains can be felt organization-wide. And although some of our team members have moved on, SRS is still proud to have many talented, trained, and dedicated individuals on staff – ready to serve our clients and each other better than ever, thanks to a new support structure that is now proving to reduce tickets. We look forward to keeping it that way. Sincerely, Scott Ciccarelli, CEO
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