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SP Data Digital

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Started as a WARRANTY SPECIALIST moved to RETENTION SPECIALIST - Warranty Specialist SP Data Digital Employee Review

3.0
22 Jan 2026
Recommend
CEO approval
Business outlook

Pros

flexible scheduling, offer of part or full time,

Cons

you lose money when you advance. warranty specialist is repetitive and its extremely hard to work in a role where you know your misleading people as if your conning people who need the most to buy something that you know your hiding key details about. I personally didnt do well at it. When a grown person tells me NO THEY DO NOT WANT THE APPLIANCE CARE PLAN, i say OKAY! WELL ILL SAVE THIS QUOTE TO YOUR FILE FOR 30 DAYS IF YOU CHANGE YOUR MIND JUST GIVE US A CALL BACK. needless to say, i advanced to retention specialist quickly. when you advance - you lose your bonus which isnt very much but still, your taking on the ugliest part of the company with the angriest customers who are realizing those details of the plan they purchaced. and when the customer calls MAD AS CAN BE, your still expected to ask them if they would like to purchase the appliance care plan for their other appliances.

Explore other reviews about SP Data Digital

5.0
18 Dec 2025
Recommend
CEO approval
Business outlook

Pros

understanding and great training. nice mentors and all

Cons

no cons for me at all

4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with them and co-workers

Cons

A little bit stressed for all the coaching session

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