We will burn down another apartment complex. - Dispatcher SNOPAC 911 Employee Review

Starting the first of the year pray you don't have a fire in the middle of the night. They are lowering the amount of fire dispatchers at night while increasing front office staff during the day. Breaks are being suspended because staffing levels are so low, and mandated 12 hour shifts. So now you have less people dealing with emergencies, for longer time, and without the ability to have a break. The turnover rate is horrible, and many people who have 15+ years are leaving. They have spent over a million tax payer dollars on a computer software system that still does not work. In 2007 we gained attention with the media about the working conditions, and now it is projected to be worse than that.