Great folks - Anonymous employee SMART Technologies Employee Review

SMART is a unique company that genuinely cares about its people. It is rare to find an organization that prioritizes employee well-being while fostering authentic human connections and a strong sense of community. The company is evolving, and with evolution comes change. While some may view that negatively, I see it as evidence of progress. The recent addition of new leaders has brought fresh perspectives, renewed energy, greater transparency, and a clearer sense of direction. Together, these changes are helping SMART build an even stronger future.

Things are sometimes moving too slow. Make faster decisions, especially in products, be more ambitious.

Immediate Co-workers are great to collaborate with. The purpose and reason for working is great (helping teachers connect with students). Great work life balance. Good amount of diversity.

Software product does not have a long term vision or goal, often chasing competitors rather than finding their niche. Product often creates features that aren't addressing real user problems - they are designing based on competitors or perceived added value. The last year was in flux in terms of team structure and processes which slowed down development. Management wants input on many software features and will listen to external teams (eg: sales, customer support) over the product team. No clear path to promotions. No raises or bonuses based on performance. Random bonuses based on company performance and raises for cost of living IF the company performed well, these were never guaranteed.