Used to be great - Operations SHI International Employee Review

2.0
16 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Good people, benefits are available

Cons

Forcing the entire company back into the office 3 days a week to justify a renovation throughout Somerset HQ. Most jobs can be done at home with the exception of entry level positions..Seems like they’re trying to push everyone out so that they don’t have to pay them severance for layoffs. Glint surveys have meant literally nothing- they’ve not taken any feedback seriously. You feel underpaid? Here’s two “wellness days” instead of actual living wages so that we can pretend we took your feedback seriously. Too much change all at once. Thai is either going public in 2025 or selling the company. She’s making horrible decisions that alienate top talent and they’re fleeing in droves. I can probably count on one hand how many people are happy here. Company AHODs chats have become a venting session for disgruntled employees, and even that doesn’t signal to leadership that change is needed. Now we just don’t use the chat option to prevent an uprising. Personally, I’m actively seeking employment elsewhere and I would advise all current employees to do so as well. Things are not getting any better.

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SHI International Response
2y
We appreciate you taking the time to leave a review. Hearing about your unpleasant experience at SHI is disappointing. At SHI, we cherish each and every employee and work to ensure that everyone has a positive experience. If you have any further remarks, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns as necessary.

Explore other reviews about SHI International

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work for especially for those in information technology looking to learn more from software and hardware vendors. The meet and greets + lunch and learns help you learn more about the products and services they provide.

Cons

None, I’ve had a positive experience with them!

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SHI International Response
3w
Thank you for your feedback and for being part of SHI for over three years—we appreciate your continued contributions. We’re so glad to hear you’ve had a positive experience and that the learning and networking opportunities, including meet-and-greets and lunch and learns, have been valuable in supporting your growth in IT. Thank you again for taking the time to share your experience. If you’d ever like to share additional feedback, please feel free to reach out at SHIfeedback@shi.com.
1.0
6 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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