“They don’t care enough about us to pay a living wage. We’re all replaceable.” - Sales SHI International Employee Review

2.0
13 Jul 2023
Recommend
CEO approval
Business outlook

Pros

The friends you make and the money you make, if you manage to have a good book of business.

Cons

Let me preface, I make very good money. I like my peers. This is not an emotional disgruntled review. This is honesty that everyone else is also sharing. The positive vague reviews were likely strongly encouraged by those individuals’ leaders. Note how short the positive review are versus the detailed scathing, longer reviews. This many people aren’t making up the exact same detailed feedback. Please do not take this with a grain of salt. The company doesn’t care about their employees at all. It’s not an exaggeration. People can’t afford to pay their rent/mortgage in NJ. Thai is a billionaire yet passes overhead costs to her employees. The company charges their . SHI has mastered the art of “not changing comp plans” by just imposing fee upon fee upon fee. The way Thai charges her employees to make the company money is astounding. They have acknowledged the economy and business is slow but are pushing people out the door under the guise of poor performance. When reality is customers are firing SHI for company issues and leadership isn’t doing anything to help them. Tenured reps are dropping like flies and SHI is losing the top talent they claim to have interest in retaining. Accounting is an actual joke. I don’t know how a company has managed to go so long with such poor accounting practices. Yet sales is expected to hit numbers with accounts that are pulling business due to accounting negligence or can’t place orders due to credit hold. I often how the company gets away with half the things it does. But then again they forced their employees into signing arbitration agreements with ~24 hours notice and no time for legal counsel. Those of us who were nervous to sign but felt pressured now know we signed away our legal rights. We all know that was intentional too. The writing is on the wall, and we should all evacuate sooner than later once we’re comfortable enough financially to do so. Billionaires don’t get to the top without stepping on people in the process. I doubt Thai even knows our names. We’re just a sales key that’s either hitting quota or not. Employees just took to a quarterly meeting with an open chat forum to demand answers to feedback that is consistently ignored. While the approach was unprofessional, the staff is angry. Beat someone enough and they fight back. The company’s response was to reference the code of ethics and conduct and threaten repercussions if violated. What’s it called when someone blames you for their poor treatment of you? Gaslighting. I’m sure the reviews will start flowing on here fast after all of that. Please do not willingly subject yourself to the mistreatment that is inevitable here. Find a job anywhere else.

Explore other reviews about SHI International

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work for especially for those in information technology looking to learn more from software and hardware vendors. The meet and greets + lunch and learns help you learn more about the products and services they provide.

Cons

None, I’ve had a positive experience with them!

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SHI International Response
3w
Thank you for your feedback and for being part of SHI for over three years—we appreciate your continued contributions. We’re so glad to hear you’ve had a positive experience and that the learning and networking opportunities, including meet-and-greets and lunch and learns, have been valuable in supporting your growth in IT. Thank you again for taking the time to share your experience. If you’d ever like to share additional feedback, please feel free to reach out at SHIfeedback@shi.com.
1.0
6 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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