Market Development Robots - Market Development Representative SAP Concur Employee Review

1.0
25 Sept 2016
Recommend
CEO approval
Business outlook

Pros

I have nothing good to say about this role, and the direction that this department is it going in, now. When I started that was a much different story but the new management has made that irrelevant. Concur as a company has an incredible culture, a fun work environment and awesome PTO. The Market Development department has completely derailed from all of the good that Concur has to offer.

Cons

Those that have been around for more than a few months know that Market Development was an incredible place to grow your career, learn the business and critically think about new ways to get in with prospects and try new methods. Under new management, Market Development is very quickly turning into a call center. Their intent is to turn this into a "brainless" role where we come in, hit a go button on a machine that auto-dials for you, then finally get to go home after you've hit your required amount of time for the day. They have removed every other aspect of the job that we all enjoyed the most, leaving bombarding prospects with multiple calls a day, to be the only thing left. If you have a college degree, or like to use your brain at any time throughout the work day, this role is not for you. In addition, the new management is degrading, extremely micro managing and you are a nobody to them unless you're drinking the Kool-Aid and pretending to love the new brainless robotic model of the role. Don't try to speak up or give your opinion because it will be wrong. Just sit in your chair on your auto-dialer and keep your mouth shut pretending to be happy. Again, any other position within Concur you are likely going to be happy. The culture, management and employee morale is top notch. Just steer clear of Market Development!!!

Explore other reviews about SAP Concur

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is great

Cons

Forgot about growth unless switch teams which is very difficult

1.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

* Good Pay * Can work from home * good work life balance

Cons

Concur is rapidly getting replaced by other competitors for much cheaper. They over hired and in turn hurting the company. Movement upwards into new roles rarely happens. Some managers are good, others are not good at all. Cannot keep up with changing industry demands. If you need a paycheck at the end of the day this gets the job done, but don't waste your time if you dont have to here. A sinking ship of an organization.

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