Pros
Having a checkered past is just fine here. Employees can make as much commission as they like - some sales agents take home $2k+ biweekly. Widely varied group of employees - on the tech side, good opportunity to learn a lot. Casual work environment (great if you're not easily offended)
Cons
-No raises - ever. (You want more money? Sell something to the ignorant granny on the line, who's on a shoestring budget so she can afford her meds.) Many are promised but it's never "the right time" for the company. -No promotions - whatever skills you bring to the table will be taken advantage of. Maybe they'll put you on a new project... Then fire you once it's set up so they don't have to pay you more. -Toxic environment - many employees constantly say terrible things about customers and each other, and sometimes management will start screaming at an employee publicly, on the floor. As long as the microphone is muted, it's ok. -If you are AA style sober - They are "recovery friendly" but you WILL be required to lie to customers, and the company keeps high performance sales people on the floor when they relapse rather than giving them time off to detox and come back like they used to. This hurts them and the customers they sell to. -VERY few female/minority employees, none in management - it's definitely a White Boys club.