Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

43% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Great culture and experience with co" ((in 30 reviews)); "— there’s some great people" ((in 26 reviews)); "benefits are great" ((in 26 reviews)); "Free company equipment to work from home." ((in 24 reviews)); "Good pay and work" ((in 20 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor leadership and not as transparent as they pretend to be." ((in 17 reviews)); "Poor management." ((in 17 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 13 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 10 reviews)); "training was a breeze because it doesn't support what you will actually be expected to do to be successful in the Complex role" ((in 8 reviews))

What are employees saying about Root Inc. redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. redundancy and their outlook for job security at Root Inc. in 2026.

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Root Inc.

Root Inc. reviews

Great place to work for if job is secured - Licensed Insurance Agent Property & Casualty Root Inc. Employee Review

3.0

3 Feb 2022

Licensed insurance agent property & casualty

Recommend

CEO approval

Business outlook

Pros

Root has a wonderful culture and training program. The relationships that I made in the short time I was there I hope they carry with me in the future. I was very happy and satisfied while employed with Root and I was sad to go.

Cons

The recent Mass Layoff that occurred at Root affected over 300 people and unfortunately, I was one of them. Whereas I do understand that there are some hiccups with a startup company, I feel that Root was not transparent regarding the layoff. I feel that they overhired as over 100 of that 330 were let go from my department alone. We did ask if we had anything to worry about and we were told no, everything is fine and then we were notified the morning of our shift that we were all getting let go. In the end, Root made me a better agent however; ensure your job security if that is a concern of yours.

Root Inc. Response

The recent reduction in our workforce was not a decision we take lightly. We appreciate all of your contributions to Root during your time with us.

Explore other reviews about Root Inc.

5.0

23 Apr 2026

Sr customer experience representative

Recommend

CEO approval

Business outlook

Pros

remote, anywhere in the world pays for license

Cons

no cons at the moment

Root Inc. Response

2mo

We're glad you enjoy working where it works best for you in the US. Thanks for the 5-star review.

2.0

1 Jul 2026

Sr. complex claims adjuster

Recommend

CEO approval

Business outlook

Pros

Remote tech company It was cool to have monthly meetings with the CEO . They kept you in the loop of what was going on

Cons

My manager was horrible . Instead of development and truly helping the team we felt as if he was just against us Pay was lower and work load was higher

Root Inc. Response

20h

We appreciate your feedback and your contributions to Root during your time with us. Wishing you the best in the future.

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Jobs at Root Inc.

Lead Machine Learning Engineer, Lifetime Value

United States

US$164K - US$205K /yr

(Employer provided)

View job

Director of Data Science, Performance Marketing

Remote

US$250K - US$300K /yr

(Employer provided)

View job

Staff Data Engineer, Financial Data Operations

United States

US$169K - US$215K /yr

(Employer provided)

View job

Senior Engineering Manager, Data Platform

United States

US$182K - US$231K /yr

(Employer provided)

View job

Insurance State Manager

United States

US$123K - US$154K /yr

(Employer provided)

View job

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Great place to work for if job is secured - Licensed Insurance Agent Property & Casualty Root Inc. Employee Review

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