IT Service Desk Associate - IT Service Desk Associate Robert Bosch Employee Review

3.0
3 Feb 2025
Recommend
CEO approval
Business outlook

Pros

- Friendly people, managers, and trainers - Chill and clean environment - Work from home opportunity - Not too strict

Cons

- Compensation, benefits, and bonuses are low - Promotions are not based on performance - It's hard to take a leave - Some level 2 support are arrogant - They decrease the employee bonuses and added workloads that is not fair for L1 support - All processes and changes are trial and error - Quality assurance parameters are wild and too robotic - No trainings and certifications after all - Poor annual appraisal

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Robert Bosch Response
1y
Hello, Thank you for sharing your feedback here on Glassdoor. We are glad to hear that you were happy with your working environment and your colleagues at Bosch. Regardless, we regret reading about your dissatisfaction. At Bosch, it is our priority to create a work environment in which our associates feel motivated and supported in doing their work. Therefore, we consider not only a good remuneration but also further career opportunities and supportive management to be very important for our working culture. There are numerous initiatives and projects, management training courses and measures to further strengthen the Bosch culture. As a Bosch associate, you get the opportunity for growth and development through further education and training. For example, through the Bosch Training Center, you can explore a wide range of topics from “artificial intelligence” to “intercultural cooperation”. Moreover, our managers are trained to provide their associates with the best possible support in professional and personal growth. We are sorry that you perceived this differently in your case. We attach great importance to communication and treating one another as peers, and therefore very much regret your assessment of the situation. To be able to understand your criticism better, we would very much appreciate it, if you would contact your former HR Business Partner or supervisor, to let them know more about your situation. Your feedback helps to realize a positive change. Thank you! We wish you all the best for your future! Your Bosch Career Team

Explore other reviews about Robert Bosch

5.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Work-life balance is great and getting an internship extended is very common.

Cons

Not on the cutting edge of tech at all and they seem to move slowly much like the rest of the auto industry.

2.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great employer for real actually

Cons

No cons for real actually

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Robert Bosch Response
1d
Hello, Thank you for sharing your feedback. We are happy to read your positive comments and that you considered us a "Great employer". However, we noticed that your 2-star rating does not seem to reflect your written experience. We take all feedback seriously, and because you noted there were "no cons", we want to ensure we haven't misunderstood you. To help us understand your rating better, we would appreciate it if you would contact your former supervisor or HR contact, or email us directly at feedback@us.bosch.com. Thank you! We wish you all the best for your future! Your Bosch Career Team
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