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Thank you for taking the time to review your experience. At Rimkus, we value all employees’ opinions, especially those that can provide feedback to improve the customer service we provide. Historically, our Human Resources Department has had a reputation for delivering outstanding customer service, and we are disappointed that your personal experience fell short of achieving that standard.
Our Corporate Services departments are here to service our team members, and we invite you, as an existing employee, to contact a representative of these departments to engage in a cooperative discussion so that we can better understand where we can improve our support services.
We continue to grow both organically and through acquisitions. When any team expands in this way, it creates room for improvement related to processes, procedures, and policies. Without valuable feedback from team members such as yourself, pain points are not always easily identified. Thank you again for your review; we’re looking forward to learning more about your experience and determining how we can better support you and your team.