Sinking Ship - Production Sales Ricoh Employee Review

1.0
12 Nov 2018
Recommend
CEO approval
Business outlook

Pros

At one time, one of the best when it came to wages and cutting-edge, competitive products. People used to enjoy coming to work and collaborating. There are still some very talented leaders in the organization.

Cons

Cost cutting and laser focus of profit generation at the detriment of their people has caused a significant morale shift. Office changes to the New World of Work model may save money, but doesn't increase what was lost. Smaller showrooms and key products being removed from demo rooms in short-sighted. The changes in the comp plan the last 2 years had reduced my yearly income over 40% doing the same or better performance-wise. Cost of goods has risen significantly so steep discounting is required to keep existing customers, further effecting compensation. If people haven't left yet, they're interviewing. Most are just hoping and praying for things to turn around, but realistically know it will get worse before it gets better.

Explore other reviews about Ricoh

5.0
7 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Strategic Shift: It’s an exciting time to be here as the company pivots toward IT Services and Digital Workspace solutions. Global Reach: Opportunities to collaborate with teams in Japan, Europe, and across the Americas. Stability: Even during market shifts, the company is financially grounded.

Cons

Legacy Mindset: You will occasionally run into "we've always done it this way" from long-tenured employees. Siloed Departments: Communication between the hardware side and the new digital services side could be smoother.

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Creative Services team in North America is led by an absolutely stellar Brand Director, with a fantastic team that continues to smash it. The wider business and fellow employees have always been genuinely kind, and the office environment is very friendly as well.

Cons

I truly can't think of any! The team and atmosphere is great!

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